At Tripod Solutions, we are dedicated to delivering high-quality, customized digital solutions that perfectly align with your business goals. Every project is marked as “completed” only after a thorough final review, your approval, and written confirmation.
Because our services are bespoke and digital in nature, we do not accept returns once a project has been delivered and formally approved by you.
However, if you notice any technical issues, bugs, or discrepancies from the approved project scope after delivery, please follow these steps:
- Report the issue within 24 hours of the final delivery
- Email us at info@tripodsolution.com
- Provide a detailed description of the problem along with screenshots, recordings, or any relevant documentation
Our team will promptly investigate and make the necessary corrections, according to the original service agreement. Please note that requests made after the 24-hour period may be treated as new service requests or handled under our ongoing support and maintenance policies, depending on the issue.
Thank you for choosing Tripod Solutions as your trusted partner in digital innovation.